The Quilt Store Canada - Evelyn's Sewing Centre

Returns Policy

We hope all of our customers are 100% satisfied. We have a 30-day return policy on items you are not satisfied with. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges.

Return Shipping and Handling charges are the responsibility of the customer. Evelyn´s Sewing Centre/thequiltstore.ca will not accept returns that are COD. A 20% restocking fee is charged for returns. Sale items and cut yardage may not be returned. Due to copyright laws patterns, books, and embroidery cards may not be returned. All returns must be in original condition and packaging, and they must not have a smoke odour to them. Returns that have a smoke odour will not be refunded.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.